ENCINO, CA – July 20, 2015 - FPA Technology Services, Inc. (FPA), the preeminent IT Service Provider in the Los Angeles area, announces today that they have hired Kyle Eichenbaum as the new Director of Client Service Delivery for the company. Kyle Eichenbaum will be managing the services technical staff deliver to clients including revising developing new policies and procedures needed to improve the quality of service FPA provides in order to continue to be known as the premier outsourced IT Service Provider in the greater Los Angeles area.
“We’re excited by the opportunity that adding Kyle to our Management Team will bring to FPA,” said Craig Pollack, Founder and CEO of FPA Technology Services, Inc. “Kyle has a strong background in operations, team management, leadership, and mentoring and has been responsible for significantly improving the internal processes for his previous companies. While FPA has created one of the most well respected service delivery models in the IT Services area, we’re looking forward to Mr. Eichenbaum improving the quality of service we deliver to our clients as well as improving the technical and professional development of our growing technical team.”
Kyle Eichenbaum's background includes experience driving revenue growth and containing costs through effective management of service delivery teams.
“Kyle's ability to determine and drive solutions to improve people and processes for professional service organizations like FPA is a welcome addition. While we've always been focused on the quality of service we deliver, over the past year we've really focused on sales and marketing to help reach our growth goals. Bringing Kyle onboard at this time will ensure that the service delivery side of the house will not only keep up with our growth, but also improve services along the way. This is really an exciting time for FPA and are looking forward to the future with Kyle onboard.”