ManageIT : FPA Technology Services, Inc.
818-501-3390
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Managed Services

MSP Alliance for What we do Widget
FPA provides "Worry Free, Fixed Fee" Managed IT Support Services so that our clients take a more proactive and cost effective approach to managing and maintaining their IT Infrastructure.
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Managed Services

MSP Alliance for What we do Widget
FPA provides "Worry Free, Fixed Fee" Managed IT Support Services so that our clients take a more proactive and cost effective approach to managing and maintaining their IT Infrastructure.
learn more
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Network Infrastructure

Microsoft Gold Certified Partner
Did you know that FPA also specializes in assisting small and medium-sized businesses in getting the most from their computer systems and computer system infrastructure?
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Development Services

Application and Web Development Services
Did you know that FPA also specializes in providing custom application and web development services to clients requiring unique software, web, and eCommerce solutions?
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We never would have found the problems that were being created in our system without you.  Your excellent knowledge of accounting principles, combined with your software knowledge, have solved a long-standing problem here.  Our accounting records are now perfect and easy to use.
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One Step Data, Inc.
FPA Client Since 2003
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MANAGED IT SERVICES

ManageIT - Remote Network Monitoring, Management, and Administration

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ManageIT is the base service level of our proactive Managed IT Services offering. For clients who value their technology as a key component of their business strategy and understand the benefits of taking a more proactive approach to supporting their IT Infrastructure, FPA provides remote network monitoring and alerting, backup management and reviews, server and workstation OS patching, and overall proactive management and administration of the network infrastructure components and utility software (ie: backups, antivirus protection, firewall, switch, and router firmware upgrades, etc.). Through the internet and sophisticated remote tools, our NOC remotely monitors and manages key network elements and acts proactively to alerts when they cross set thresholds rather than AFTER they have already become a crisis.

Some of the benefits of a properly monitored and managed system include:

  • Real time information about your network
  • Decreased reaction time to issues
  • Reduced quantity and severity of network issues
  • Reduced downtime
  • Increased network consistency
  • Improved security
  • Improved compliance
  • Increased staff productivity
  • Reduced IT support costs

Our remote monitoring and management services can be broken down into the following:

WatchIT(Network Monitoring of System Events)

  • Disk Monitoring
  • Backup Monitoring & Review
  • Security Event Monitoring
  • UPS Monitoring
  • Application Event Monitoring
  • Application Performance Monitoring
  • Switch and Router Monitoring
  • Firewall Intrusion Monitoring
  • Network Printer Monitoring

ReportIT (Network Monitoring Reports)

  • Emailed Monthly Performance Reports
  • Emailed Monthly Monitoring Reports
  • Access to Your Own Online Executive Dashboard
  • Access to our FPA Client WebPortal

MaintainIT  (Proactive System Maintenance)

  • Remediation of Monitor Generated Alerts
  • Network / Active Directory Optimization
  • Service Pack Deployment
  • Patch Deployment
  • Hard Drive Maintenance (defrags, space cleanup, etc.)
  • Virus Protection
  • Spyware Protection
  • Firmware Upgrades

AdministerIT  (Asset Tracking & Licensing Compliance)

  • Software Inventory Tracking
  • Hardware Inventory Tracking
  • IT Issue Tracking
  • Network Documentation
  • Software Licensing Compliance
  • Annual Support Maintenance Tracking
  • Procurement Services
  • Online access to the FPA WebPortal

 


For more information about our Managed IT Services or to learn more about our IT Services, please contact us at info@fpainc.com.  Or feel free to call us at 818-501-3390.