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Hidden Costs

Monitored vs. Un-Monitored

  • Un-monitored devices are down an average of 88% longer than those monitored.
  • Un-monitored devices take an average of 96% longer to repair than those monitored.
  • The average network down incident is resolved 50% faster when the device is monitored.
  • The average downtime for an un-monitored device is 6 hours while the average downtime for a monitored device is 3.1 hours.
  • The average repair time for an un-monitored device is 10.4 hours while the average repair time for a monitored device is 5.5 hours. .

Downtime

  • 37% of companies report that their primary network server goes down at least once per year.
  • Network downtime reduces productivity an average of 49% to 69% during the downtime period.
  • For an un-monitored network, downtime costs an average of $4,726 a year.
  • For an un-monitored network, downtime costs an average of $3,894 a year in additional lost productivity.

Spyware

  • The average time an employee waits to report a spyware infection is 18 work hours (2 and a ½ days!)
  • A spyware infection causes an average of 21% to 32% reduction in productivity.
  • The average time it takes to repair a spyware infection is 2.8 hours.
  • For un-monitored networks, spyware infections cost an average of $8,239 a year.
  • For un-monitored networks, spyware infections cost an average of $3,666 a year in additional lost productivity.