Why Managed Services
Our Managed IT Services methodology is a complete paradigm shift in how technology support services are delivered.
In the past, IT support was a reactive approach based on a time and materials model. If something needed to be done, it was worked on and you were charged for the time involved. While on the surface this seems like a pretty straight ahead approach, and while the most honest of professionals are always looking to keep the time incurred to a minimum, often times the realities of this billing methodology wouldn’t be quite as in sync with client’s needs as we both would like.
Our Managed Services approach now allows us to have our goals in alignment with our clients. It’s all about “up time”. The more proactive we can be, the better off our clients will be. Now with the latest technologies, we can automate preventative functions like remote monitoring, alerting, and patch management. These features allow us to improve our remote network support services while reducing the need for many of the onsite visits of the past.
This proactive approach allows us to improve the quality of the service provided, increase network uptime, reduce the likelihood of significant network issues, all while reducing long term IT support costs. It truly is a "win-win"!
For information about the benefits in detail, check out the following:
For more information about our
Managed IT Services, please send an email to
info@fpainc.com with your request, or feel free to call us at 818-501-3390.